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We’re the Smart Energy experts - installing Britain’s first smart meter in 2008. We have helped to transform the energy industry for the better. It’s a bold claim, but it’s true. Contact The WFH Zone today, to speak to an official Utilita partner to get your smart meter installed which in turn reduces your energy bills when WFH.

Our Smart meters explained.

No more trips to the shop to top-up your meter or estimated energy bills. Smart meters track your actual energy usage to put you in control - all at no extra cost.

Start saving with a smart meter.

Your In-Home display lets you see how much energy you are using at different times of the day, week, month or year, which could help you cut your energy usage and your bills by highlighting ways you can be more energy efficient.

Quick and easy energy top-ups with The all-new Utilita App.

The Utilita App enables you to top-up your personal & or business meter when working from home. No more annoying trips to the shop to top-up your meter. Top-ups are now at your fingertips with the My Utilita app. Manage your account on the go & keep up with what matters to you.

Your Home screen keeps you in the know about your important account details. Get balance and bill updates and quick links to app services including payments, POWER UP and more — all in one place. Plus, access exclusive rewards and offers from Utilita Extra

Pay on the go.

Control your PAYG energy like never before. Pay As You Go customers can top-up their energy directly from the My Utilita app. If you pay for your energy when you receive a bill, you can make payments towards it in the app too.

Smart Score.

Your Smart Score is a measurement of how energy efficient you are, based on how you use energy at home. Improve your score with tips and advice for each of your energy categories - allowing you to reduce your energy usage, save money and do your bit for the planet.

Enjoy Extra just for being with us.

Browse through the Utilita Extra rewards and check out the amazing offers available as well as exclusive access to music tickets and experiences. Choose an offer you like and enter - simple!

Get help with your Utilita account

Go to the Help Centre’ and find answers to questions you might have, watch our handy Help Videos or simply get in touch with someone from Utilita.

Get back on supply with POWER UP.

POWER UP is a feature in the My Utilita app allowing you to apply for a top-up when you’ve run out of credit and need to get back on supply!

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Contact Supplier

01732 252 622

Freepost RTXA-BEUG-KLGH, Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler’s Ford SO53 3QB

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Trustpilot Reviews

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Latest Offers



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Popular Services

Your home. Switched on.

We give you everything you need to keep your home switched on - it’s just one of the ways we put you at the heart of everything we do.

Top-up and more with My Utilita.

Our award-winning app gives you more visibility and control of your energy usage than ever before.

You’re in control.

Our customers use about 11% less energy than the average bill-paying home - we believe we’ve saved our customers at least £500m since 2010.


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Zara MAthew-Evans

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Great company and will be moving back with them in the new year and the person on the phone was very helpful and polite his name was jerome govender

Qasim Mohammed


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Operative/ agent (Tasha) was very pleasant to liaise with, understood me and my concerns very well and assisted accordingly and selflessly, deserves a raise or a promotion



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Spoke with Kavitha. was very satisfied with her customer service management. thinking she needs to be promoted to a manager. She gave me 100% satisfaction on what I needed and all questions were answered

Nicole Paigeee


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Spoken to a lovely worker for utilita who was really helpful and wanted to make sure I was happy with the service I received and couldn't apologise enough on behalf of a another person I spoken to earlier on in the day who wasn't very useful.

Pete Cox


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I had an issue where someone said they were going to automatically switch my supply over to a different supplier.
I was not happy with this so I contacted utilita to stop this utilita have now put a block on my account so that anyone trying to switch my supply will be declined. Thanks utilita once again you have been very helpful.

Company Information 

Company Type

Private Limited Company

Company Number


Incorporated Date

28 Jul 2003

Registered Address

Hutwood Court Bournemouth Road, Chandler's Ford, Eastleigh, Hampshire, United Kingdom, SO53 3QB

VAT Number

GB 3186152 07

Company Directors

SMITH, Michael David Edwin
BULLEN, William Nicholas
LICKORISH, Derek Arthur
SMITH, Michael David Edwin


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