ABOUT

Hello, we're UW. We're the UK’s only genuine multiservice provider, trusted by over 650,000 customers and fully regulated by Ofgem, Ofcom and the Financial Conduct Authority. By contacting The WFH Zone today, you can speak to an official UW representative to help reduce all of your utility bills for your home or business.

 

We make life simple

We'll bundle all your home services into one, simple, bill. Because we believe that when you're not worrying about price comparisons, lost passwords and piles of paperwork, you can get on with the things that really matter in life.

 

Our services

We bundle together your energy, broadband, landline, mobile and insurance into one bill, saving you time and money to spend on the things that really matter. By bundling all your services together, we can provide everything you need in one. And the more services you take, the more you'll save.

Even more ways to save

  • Get as much as £200 towards the costs of switching all your services from your old provider to UW

  • Enjoy as much as 7% cashback with our exclusive UW cashback card at 50 top retailers

  • Go green with free, energy-efficient LED light bulbs in your home, for as long as you're with us

2020 Awards

Which? named us Utilities Brand of the Year for the second time. The award recognises businesses that went above and beyond for consumers in a challenging year. We were the only utilities provider to earn Which? Recommended Provider status in more than one category. Both as the top service for mobile phones, and the only broadband provider endorsed by Which? in 2020. We’ve been highly rated by Which? in their survey on energy services too. And that includes our competitively priced 100% renewable electricity tariff. Winning the award for Which? Utilities Brand of the Year isn’t just a recognition of one of the services that UW provides – it’s a massive endorsement of everything the company does. And UW is thrilled to have won this award again!

UW Foundation & Community Focus

We're working with Charities Trust to focus on the three things our customers, Partners and employees feel most passionately about.

 

Helping the environment

Firstly, as the climate crisis threatens our children’s futures, we want to have a positive impact on the environment, so for every customer that signs up to all of our home services, we’ll fund the planting of new trees to absorb carbon dioxide. We’re hoping that we can help plant 100,000 new trees on Bryn Arw in the Brecon Beacons over the next year. That’s an area the size of 100 Wembley pitches, absorbing 20,000 tonnes of carbon dioxide.*

 

Turning back the tide on plastic pollution

We are supporting the charity Plastic Oceans UK. The charity aims to increase awareness of the dangers of plastic in our rivers, seas and oceans. Money raised by UW Partners will be matched by The UW Foundation. The funds will be used by Plastic Oceans UK to support its community-based education programmes, enabling underrepresented young people to participate and have a voice on the issue.

POPULAR SERVICES

UW - The Mobile One.JPG

Broadband​

Landline

Mobile

£239/year

UW - The Energy One.JPG

Broadband​

Landline

Gas

Electricity

£204/year

Broadband​

Landline

Mobile

Gas

Electricity

£378/year

REVIEWS

See more customer Trustpilot reviews below!

Dec 2020

I have been with UW for years

I have been with UW for years. They have always provided me with an excellent service. Product/services are at really competitive rates.
We use the cash back card for our shopping and this saves us money on our bill every month.

 
 

FAQs

- Is it easy to switch my Home Phone and Broadband?

Yes! Switching to us couldn't be simpler. We'll handle the entire process for you and it only takes about 14 days. You'll keep your existing telephone number too. 

- Do I have to tell my current Home Phone and Broadband provider I'm leaving?

No, leave this with us and we'll let them know you're switching.

If you're currently a Virgin customer, you will need to call them after your line is working with us and ask them to cancel the service. 

- Will there be an interruption when my Phone and Broadband switches?

On the day your service switches to us there may be a slight interruption to your Phone and Broadband service.

This normally will only last a few hours, we'll always be as quick as we can to get you up and running.

If you're without service for longer than this please contact us.

- What's the cooling off period?

There's a 14-day cooling off period, which will begin on the date you enter into the agreement with us, during which time you are able to cancel if you change your mind. You'll be responsible for all charges up until the date you cancel. To cancel you'll need to contact us.

- How do I order a replacement bulb?

All LED bulbs fitted by us come with a lifetime guarantee so, if you need a replacement, all you need to do is contact us and we'll arrange for one to be sent out to you in the post.

 

COMPANY INFORMATION

Company Number

04594421

Company Type

Private limited Company

Registered Address

Network Hq 508 Edgware Road, The Hyde, London, NW9 5AB

VAT Number

GB135594986

Company Directors

Incorporated On

19 November 2002