ABOUT
With more than 40 years’ experience under our belts, Maplin is the UK’s number one specialist technology retailer. We have a great range of products meaning we’re able to offer technology solutions for every type of customer from tech enthusiasts to complete novices. Our products include:
• Smart Living
• Security and CCTV
• Home and Office
• Hobbyist
• Maker and STEM
• Audio and Vision
• Batteries and Cables
Our main vision at Maplin is to make sure we put the customer first, always. It’s this personal, professional and expert service which helps us achieve excellent customer service. Our team are experts on the innovative products we sell. They offer invaluable advice to help provide customers with tech solutions to every-day problems.
PRODUCTS
For more products including Audio & Visual click here
TOP BRANDS
REVIEWS
See customer reviews below!
Dec 2020
By far the best customer service i have ever received.
Maplin went above & beyond to fulfill my order which was also dispatched & delivered via courier less than 24 hours after ordering it.
Dec 2020
My order arrived by Royal Mail, opened, and with part of the order missing. I emailed Maplin and sent photos of the package. Michael replied and advised me exactly what action he had taken. He has also re-sent the entire order by courier (not Royal Mail!). I noticed another reviewer praised Michael. I'm assuming Maplin's Customer Service Department must be extremely busy at the moment but Michael has taken the time to turn a negative transaction into a positive one. I wouldn't hesitate to use Maplin again. Thank you, Michael!
Michelle Collins
Dec 2020
I emailed Maplin with an enquiry and received a very quick response with the information I needed AND a link to the product so I didn’t even have to go looking for it.
Very very good customer service
Dec 2020
Ordered a product which I immediately needed cancelling and this was handled by the customer service team excellently, there was no fuss and no charges either!
I was not made to feel silly about my mistake and highly recommend shopping here again!
Dec 2020
I cant fault this company. Sad to see negative reviews on here.. All firms have there problems but the teams communication is excellent. There always there if there's any issues. I find it hard to get this service anywhere these days. Keep up the good work guys
Natalie Beddows
Dec 2020
Brilliant experience! Was a bit worried to start with when I didn't receive an order confirmation email and didn't realise until the evening but upon getting up the next morning, not only had I received my order confirmation, an explanation email to say there system's had been down which is why i hadn't received it, but also an email to say my order had been dispatched and would be arriving that day! The day after I ordered it. Very pleased. Thanks so much
COMPANY INFORMATION
Company Number
01264385
Company Type
Private limited Company
Incorporated On
22 June 1976
Registered Address
8th Floor Central Square, 29 Wellington Street, Leeds, West Yorkshire, LS1 4DL
VAT No
GB 303179233
Company Director
DUNSMUIR, Lindsay Allan
FITZPATRICK, Siobhan
HARRIS, Graham