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See customer reviews below!
Had a query regarding a VAT return I was helped greatly by Anna Meaney, who dealt with my problem quickly and helped me resolve it.
Hamza Naeem has been communicating with me this morning regarding some changes to our Sage HR. We had a good conversation about the fact that we don't use the module, and that there were going to be some charges applied if we continued. Hamza was brilliant, he called me again and talked me through the cancelling process - ending up doing it remotely for me. 5 start for Hamza! 5 stars for Sage - never disappointed with their help.
i first used the online chat, the lady was very helpful but I couldn't send her screen shots so she got our account manger to call - Lee Bibby. He managed to solve my issue and was very helpful and patient.
I went on to Live Chat today and was helped by James Inness the Sage Agent. My query was not too difficult I wanted to transfer my Sage software to a new laptop. James had me sorted out in five minutes with no fuss no hassle and now I am up and running and very happy with the results and support.
Really quick to help. Answered my questions straight away and guided me through my problem straight away.
Very relieved to have this back up service.