BT is the first supplier everyone will think of when it comes to home broadband. It offers a good range of services to suit all requirements, from ultra-fast, all-inclusive bundles that come with TV services, Wi-Fi connectivity allowances, and mobile options, to simple connections that offer enough speed for everyday use at an affordable price. BT is a trusted name and its services are available in every part of the UK.
If you’re looking for next generation high speed broadband it pays to look around. For fast, reliable, wireless broadband for the home office see our latest offers below.
BT Home Hub and New Smart Hub
The BT Home Hub helps reduce interference, congestion and drop outs giving you the most reliable wireless fibre broadband signal (£9.99 delivery charge).
BT Cloud storage
Use BT Cloud as your online photo album, entertainment hub and secure storage for important files.
Help keep your family safe online with BT Parental Controls. Certain packages also include BT NetProtect Plus to alert you to harmful or inappropriate content, so your family can browse online safely.
BT SmartTalk App
Use your landline calling plan on your mobile and you could save money on UK calls, including 0845 and 0870 numbers.
Free 24/7 helpline and email with BT Yahoo!
Get a £5/pm discount when you add a BT Mobile SIM to your broadband package
Contact The WFH Zone to source the best BT Residential Broadband package for you & your employees when WFH.
How can I find out what broadband speed I could get?
We're always investing in technology to give you faster broadband speeds – even at peak times – and we always give you the best broadband speed possible on your line. To see how fast you could go, use our broadband speed checker.
What is BT fibre broadband?
It uses fibre optic technology to deliver superfast broadband with average speeds of 67Mb which lets you do more online, with everyone online together. This means there's no more battling for bandwidth, even in the busiest home.
It's great for downloading or streaming movies, TV shows and music. You can watch iPlayer with less interruption and HD video with less buffering. You'll also need fibre broadband to be able to get some of our TV packages.
Can I get fibre broadband?
To see if you can get fibre broadband use our broadband speed checker.
Can I cancel the BT Package that I've ordered?
You may cancel your agreement for the service and order for equipment within 14 days from your service start date (or the day you receive your order confirmation or your equipment is delivered, if this is later). This doesn’t apply to some services such as BT Sport or BT TV add-ons. We set out how this works in our terms and conditions at bt.com/legalstuff. If you decide to cancel within this period, you will have to pay for the services you have used and any connection charges that may apply. You must also return any equipment we have sent you. Where you have also cancelled an order for equipment, you must return it (undamaged and in its original packaging), following our instructions. We will refund anything you have already paid for the equipment but may deduct the relevant costs where damage has occurred to the equipment and it is not in its original condition.
What are download speeds and upload speeds?
Your download speed is the speed at which you can download or stream things from the internet.
Your upload speed is the speed that you can upload things to the internet (for example, posting photos to social media).
It’s important to know that the speed ranges we show are an estimate. They’re based on homes with similar lines to yours, but there are other things than can affect the speed you’ll get – like how many people are using your broadband connection at the time, and whether you’re using a wireless or cable connection.
What's a minimum download speed?
The minimum download speed is the lowest speed we think you should get with this package.
You can test the speed to your hub in My BT. If it’s slower than it should be, get in touch and we’ll do our best to fix it.
If we can’t improve it within 30 days, you can leave your contract without penalty. This is because we’ve signed up to the Ofcom Voluntary Codes of Practice on Broadband Speed.
If you’ve got one of our ultrafast packages, you’ll also get a speed guarantee of at least 100Mb, and an upload speed guarantee of 10Mb. If you test the speed to your hub and it’s lower than it should be, you can claim £20. You can make a claim up to four times a year.
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30 March 2001